- Schedule 4 (Data processing information)
| 1. | Categories of data subject |
The employees and individual subcontractors of the Customer
| 2. | Types of Personal Data |
Names, postal addresses, email addresses, telephone numbers and call recordings.
| 3. | Purposes of processing |
| (a) | Informing the employees and individual subcontractors of the Customer of Access Credentials to the Hosted Services. |
| (b) | Informing the employees and individual subcontractors of the Customer regarding Support Services. |
| (c) | For employees and individual subcontractor of the Customer as part of the Online Purchase Process. |
| (d) | Providing the employee and individual subcontractors of the Customer with reports generated by the Hosted Services. |
| (e) | Hosting call recordings which contain personal data of the Customer. |
| 4. | Security measures for Personal Data |
| (a) | All Hosted Services have valid SSL certificates issued by trusted authorities |
| (b) | Access to the Personal Data is restricted to specific employees of the Provider and only used for the Purposes of processing in Clause 3. |
For details relating to data security, please see the following link which forms part of the Terms and Conditions
| 5. | Sub-processors of Personal Data |
| (a) | Microsoft Azure: Cloud infrastructure for our Hosted Services. Personal Data may be made available for Support Services |
| (b) | Wildix: Private Branch Exchange (PBX) provider used by our Hosted Services. Personal Data may be made available for Support Services unless the Customer providers express written refusal prohibiting such access. |
| (c) | Stripe: Payment gateway provider for our Hosted Services. Billing-specific Personal Data of the Customer (names, postal addresses, emails and telephone numbers) will be made available for billing and invoicing purposes |